One year. Our products usually won't have any quality problems, but if quality problems occur, we will check the problems and send you the accessories to repair the products!
1. For fast delivery: we always ship the product through UPS or FedEx or TNT or DPD, you can get it 7-10 working days.
2. For standard delivery: we always ship the product through Standard Shipping, Post Registered Air Mail, Special Line-YW, EUB and so on, you can get it 15-45 days.
3. Orders processed timely after the payment verification.
4. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. If you leave the wrong address, pls contact our customer service to modify ASAP before the shipment, otherwise buyer will take the responsibility.
It is customers’ duty to pay for the tax when imported if needed. (For United Kingdom, Germany, Netherlands, Spain,France, Sweden, Italy, Luxembourg, Slovenia, Poland, Czech Republic, Austria, Denmark, Hungary, Slovakia, Belgium, Lithuania, Latvia, Estonia, Portugal, Croatia, Finland customers, you can contact us to use the special shipping method. This shipping method will let you don’t need to pay for any tax, you just need to wait for the products at home. If needed, pls contact us!)
Return and Refund
1. You have 7 days to contact us and to return the item from the date it was received.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL AMOUNT upon receipt of the item.
4. If there is no quality problem with our items, buyer should pay the shipping fee of return and the import tax of seller.
If you need to customize the function, size or logo etc., pls contact us.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.